Terms & Conditions
ALL services EA Aesthetic offer are subject to Covid-19 comparability and may not be available during pandemics.
Chauffered journeys courtesy of EA Aesthetics are to be within a 1 mile radius of 1 Harley Street, this allows our dedicated drivers enough time to collect other clients and get them to the clinic on time. All pick up locations must be pre-arranged with at least 48 hours notice prior to your appointment time.
Free gifts are given once a client leaves a review on review mediums such as Google or Trust pilot.
Harrods gift vouchers are given to the initial customer once a friend/relative books in and pays for a treatment in full. The referral client must quote their family member or friends name at first contact and again at consultation, we will then post out the Harrods voucher to the initial customer. You can receive as many of these as people you refer that pay.
Our money back guarantee is valid for the date and time of the treatment. After this time the guarantee will not apply.
Booking fees are taken over the phone, this is to secure your appointment dates. The booking fee is charged if you do not attend a pre booked appointment, also this fee is taken should you chose not to go ahead with treatment but have attended a consultation appointment, this is to cover our time and administration costs. The only time the booking fee is returnable would be if the client has a positive allergy test (proof of this would need to be given via a clear photo of the affected area). We try to be as accommodating as possible, your understanding in these matters is greatly appreciated.
Booking cancellations require 48 hours notice prior to the appointment date and time, at which point another appointment will be offered. Should less than 48 hours notice be given the booking fee will be lost and will be payable once again to secure a future appointment if required. If a client is more than 15 minutes late for an appointment after agreeing to make their own way to the clinic they will be asked to rebook their appointment and a further booking fee will be required.
All top up appointments must be within the stated time frame of 4-8 weeks otherwise a further cost will be charged.
When client consultation forms have been signed, by client and practitioner, EA Aesthetics reserves the right to use any media taken during an appointment for the use of social media and marketing.
We appreciate your understanding in these matters.
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